So I paid the $25 for my carry on, checked in online, and waited at the gate while boarding at the very end because I was basic economy. I made a second call to be absolutely sure the previous agent gave me the correct information and pricing. After my first call, I understood a personal item would be free and I would be able to pay for my carry on bag, but only within 24 hours prior to the flight. This was AFTER booking my flight so they knew upfront I bought a basic economy ticket. I had two separate phone calls with United a week prior to the flight to understand and confirm the bag policy. The bag check agents downstairs were unfriendly. I flew from PHL to IAH and was very unhappy with the experience. You can then pick the flights that suit you best.Ĭons: "Everything else. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Key West from Philadelphia up to 3 days before/after your preferred dates. Sometimes travel dates aren't set in stone.
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